Privacy policy

*Effective Date: 6-1-24*

The Delight Detailing LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect:

1. Personal Information: We may collect personal information that you voluntarily provide to us when you register on the site, make an appointment, subscribe to our newsletter, or contact us. This information may include:
    – Name
    – Email address
    – Phone number
    – Address
    – Vehicle information

2. Non-Personal Information: We may collect non-personal information about you whenever you interact with our site. Non-personal information may include your browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized.

How We Use Your Information:

We may use the information we collect in the following ways:
– To Provide Services: To schedule and confirm your appointments, provide our auto detailing services, and manage your customer account.
– To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
– The Delight Detailing LLC’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
– The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
– To Process Payments: We may use the information you provide about yourself when placing an order to process that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To Send Periodic Emails / SMS: We may use the email address / phone number to send you information and updates pertaining to your order or services. It may also be used to respond to your inquiries, questions, and/or other requests.

How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sharing Your Personal Information:

We do not sell, trade, or rent users.